At Kopsa Solutions, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. Please read this Privacy Policy carefully before using our website.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information: Such as your name and email address, especially when you fill out a contact form or book an appointment.
Usage Data: Like pages visited, time spent on the site, and IP address, to help us understand how users interact with the site.
Appointment Data: If you use our booking system (e.g., Microsoft Booking), your appointment details are collected and stored securely via third-party tools.
2.How We Use Your Information
We may use your information to:
Comply with legal obligations
Improve our website and services
Send updates or newsletters (if you opt-in)
Schedule appointments or consultations
Respond to your inquiries
3. Third-Party Services
We use third-party platforms to enhance your experience:
Calendly: To manage and schedule appointments
Google Analytics: To monitor website usage and traffic
Email Services: To deliver newsletters or updates
These services may collect and process your data based on their own privacy policies.
4. Disclosure of Information
We do not sell or share your personal information with third parties, except:
To trusted vendors who help us operate the website (e.g., booking platforms, email delivery platforms)
If required by law or legal process
In case of a business transfer such as a merger or acquisition
5. Cookies
We use cookies to:
Personalize your browsing experience
Collect anonymous usage data
Improve site performance
You may choose to disable cookies through your browser settings, but some parts of the site may not function properly.
6. Data Security
We take reasonable steps to protect your data from unauthorized access or misuse. However, no online platform can guarantee 100% security.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Your Rights & Choices
You may:
Request access to or correction of your personal information
Opt out of receiving marketing emails
Contact us to delete your information
To make a request, please email us at: james@kopsasolutions.com
9. External Links
Our website may include links to external sites. We are not responsible for their privacy practices. Please review their privacy policies if you visit them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.
